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Free Resources and Tools for Service Leadership

At the CSL we are committed to serving the community in order to make a positive difference in how the world is served. That is our core purpose.  To support you as a services business leader, student, or professor, we are providing these free resources:

  • CSL Blog - Articles and Insights for Service Leaders
  • CSL Learning Center - Podcasts, Blog, White Papers, Webinars, Executive Summaries and Abstracts Relevant to the Science of Service 
  • Edge Program - A Free Training Series to Develop Your Front Line Service Team Members   

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Resources
Learning Center Free Resources Blog

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As an added benefit to signing up to our mailing list, you will gain exclusive access to our “Services Blueprinting Toolkit,” a versatile technique for service and innovation.

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