CTS Symposium Testimonials

Kevin Elliot Director - State Farm Insurance

“Very informative, great content, and wonderful speakers. It was time well spent."

Kate Smith Operations Manager - American Family Insurance

“I enjoyed the variety of speakers; the focus on customer service excellence as well as the forward thinkers who brought a new light to the future of service”

Adrian Paull VP Customer & Product Support - Honeywell 

“Excellent conference, I learned a lot and was challenged (in a good way) by many of the speakers."

Elaine Leonetti-Guy Sr. Manager Marketing Communications - Blue Cross Blue Shield of Arizona

“Exceptional speakers, engaging content, and extremely informative.”

Brad Kellaway Manager, PMO  - The Boeing Company

“I enjoyed the variety of speakers; the focus on customer service excellence as well as the forward thinkers who brought a new light to the future of service”

Sandra Dawe Director, Client Service Solutions - The Co-operators

“I found the program to be full of client focused and employee engaging innovative ideas.  It was well worth the time and cost to attend.  There are a few real items (as there always is) from the event that I can bring back with me to implement!”

Stay Connected

Free Services Toolkit and Stay Connected

We welcome you to sign up to receive the latest news and updates from the CSL.

As an added benefit to signing up to our mailing list, you will gain exclusive access to our “Services Blueprinting Toolkit,” a versatile technique for service and innovation.

Sign Up

Contact Us

Center for Services Leadership
W. P. Carey School of Business
Arizona State University

Email Us