Compete Through Service Symposium
Service leaders sharing best practices to maximize competitive advantage
CTS Symposium Overview
Next Symposium Date: March 18 -19, 2025
The Compete Through Service Symposium (CTS) provides tools for executives, managers, and leaders across the organization. We look forward to you joining us for the premier, university led learning experience helping business leaders compete through the strategic use of service and an unrelenting focus on the customer. The Symposium inspires and equips leaders to create or enhance:
- New and innovative services
- A culture characterized by a customer-centric focus, employee and customer loyalty, and service excellence with the goals of increasing sustainable competitive advantage and profits
- Exemplary, “out-of-the-box” customer service
- Value-added, revenue-producing services
- Underlying all … a focus on the customer
Compete Through Service Symposium Highlights
Call for Speakers
Do you have speaker ideas or a speaker recommendation for our next Symposium? We’d love to hear from you! Please click on the link below to fill out the form and we will be in touch regarding future speaking availability.
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Contact Us
Center for Services Leadership
W. P. Carey School of Business
PO Box 872106
Tempe, AZ 85287-2106