The Strategic Services Institute
February 10-13, 2024
McCord Hall, W. P. Carey School of Business
The Strategic Service Institute is geared toward managers responsible for the implementation of service strategies such as satisfaction programs or managing service teams. Participants will come away with an understanding of service delivery and execution as well as a deeper, more strategic comprehension of how to strategically advance service leadership within their organization.
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Compete Through Service Symposium
March 17- 18, 2025
The Memorial Union
The annual Compete Through Service Symposium is the only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.
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Service Process and Innovation Sprint - Live Online Program
Please email csl@asu.edu for upcoming information.
W. P. Carey School of Business
Sprint is an online and live interactive working session with top university faculty to address your organization’s need to upgrade, fix, or design your service offerings and processes. You will meet with your faculty, team, and classmates live on Zoom for two hours daily, Monday through Friday. Structured networking time with participants outside of your company will give you new insights into your service challenges. All teams will have scheduled sessions with our Executive Coach to provide input into your progress and help you problem solve.
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Service Process and Innovation Sprint - Live Online Program
June 19 - June 23, 2023
W. P. Carey School of Business
Sprint is an online and live interactive working session with top university faculty to address your organization’s need to upgrade, fix, or design your service offerings and processes. You will meet with your faculty, team, and classmates live on Zoom for two hours daily, Monday through Friday. Structured networking time with participants outside of your company will give you new insights into your service challenges. All teams will have scheduled sessions with our Executive Coach to provide input into your progress and help you problem solve.
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