Problem-focused research, executive and professional development, corporate membership and student education.
The Center for Services Leadership (CSL) in the W. P. Carey School of Business at Arizona State University is a ground-breaking research center within the W. P. Carey School of Business at Arizona State University that concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of business strategy in the real world. The CSL was created in 1985 as a response to the unique set of challenges that companies faced. While others were focusing on products and manufacturing enterprises, the CSL pioneered the study of service. Today, the Center is a globally recognized authority and thought leader in the science of competing strategically through the profitable use of service. We encourage you to explore our website for resources and information for the science of service.
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Center for Services Leadership
W. P. Carey School of Business
Arizona State University