| Analytics in Services: Actions Versus Talk |
|
| Decision Models for Workforce and Technology Planning in Services |
|
| Internet-of-Everything and the Future of Service |
|
| Signs and Practices as Resources in IT-Related Service Innovation |
|
| Seeding the Cloud by Re-Aligning People, Process and Technology |
|
| Drivers and Outcomes of Adoption of Open Standards Information Systems in High-Technology Supply Chains |
|
| Human vs. Machine: Exploring the Breadth and Implications of CRM Strategies (New) |
|
| Roadmapping the Next Wave of Sustainable IT |
|
| Coordination Strategies in a SaaS Supply Chain |
|
| Signs and Practices as Resources in It-Related Service Innovation (New) |
|
