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W. P. Carey School of Business
Center for Services Leadership
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Article Publish Date
ServiceFriday: Should Different Advertising Practices be Used for Niche Versus Popular Products? September 6, 2019
ServiceFriday: I Buy What I Am – How Self-Esteem Impacts Consumer Purchase Behavior August 30, 2019
ServiceFriday: Invest in Divestment – How to Avoid Customer Revenge August 30, 2019
ServiceFriday: Is Sharing Caring? – The Growth of Shared Economy Services August 30, 2019
ServiceFriday: How Do Consumers Feel About Rebranding? August 23, 2019
ServiceFriday: The Benefits of In-Store Sampling August 23, 2019
ServiceFriday: Culture Affects Perception of Service August 23, 2019
ServiceFriday: You’re a Best Seller, I’m A Limited Edition: Popularity vs. Scarcity Cues on Purchase Behavior August 16, 2019
ServiceFriday: Feel the Beat: In-store Music’s Impact on Customer Spending August 16, 2019
ServiceFriday: Service Innovation and its Impact on Customer Engagement and Loyalty August 15, 2019
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